You're on the evening network shift. A developer in the Pier 4 office pings you on chat:
"The internal storefront site won't open by name — it worked this morning."
You administer
ns-willow, the primary DNS server for the
saltmarsh.lan zone. Work the problem from the bottom up: prove whether the host
is reachable at all, isolate where it breaks, fix the zone, then verify by name.
Affected service: storefront.saltmarsh.lan · expected address 10.40.12.86 · resolver ns-willow (10.40.12.10)