Offline at the Front Desk

The front-desk workstation at Marsh & Pike Land Surveyors lost internet access this morning, right after a contractor "tidied up" its network settings. The back-office machine still works. Find out why the front desk is offline and bring it back.
N10-009 5.1 · methodology AP NET 2.1.A · SOHO root cause AP NET 3.6.B · gateway fault
Lab progress
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Link map · fd-survey01run a ping to light the path
fd-survey01
10.55.8.40
acc-sw01
switch
edge-rtr01
10.55.8.1
internet
9.9.9.9

Terminal

fd-survey01>
Commands: ipconfig, ping <host>, tracert <host>, help, clear. Targets you can reach today include 10.55.8.1, 10.55.8.5, 10.55.8.41, 9.9.9.9, and the name status.marshpike.example.

Network connection details

fd-survey01
IPv4 address10.55.8.40
Subnet mask255.255.255.0
Default gateway10.55.8.250
DNS server10.55.8.5
You can edit this machine's default gateway. The other machine on the network is read-only.

Troubleshooting checklist

    Questions

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    Use a callsign, not your real name. This lab collects no email, no student ID, and no other personal information — only your callsign, your answers, and a screenshot of this screen go to your instructor's drive.