NetDesk · Field Service Console

Outage at Greenline Garden Center

A morning power blip knocked devices off the network. The point‑of‑sale till and the back‑office PC can't reach the internet. You're on call. Use the console to find each fault and bring the shop back online.

TICKET GL‑0427
NET  10.42.7.0/24
GATEWAY gw‑edge · 10.42.7.1
DHCP/DNS svc‑core · 10.42.7.2
Link status gw‑edge svc‑core pos‑till office‑pc internet

Console — active host: pos‑till

pos‑till$

Repair checklist0 / 5

Check your reasoning0 / 4

Score 0/9

Use a pseudonym, never your real name. No emails, no student IDs — keep personal info out of the lab.